2018 in Review(s)

20181228 employee-performance-review-compressed.jpg

That was fast.  Hard to believe we’re in the final hours of 2018.  What was 2018 like for you?  Reviewing a year is like a football coach reviewing game footage.  You’re wiser, savvier for doing it. Forgetting 365 days would be a colossal waste. 

Some of our best lessons from 2018 came in the form of customer feedback, or reviews.  Listening when our customers speak has been absolutely essential to our business.  After all, Daniel Builders is in the business of making customers really, really happy with their homes.  They, like any good boss, let us know if we’re succeeding or not. 

Customer reviews serve another purpose. They give future customers a good idea of what to expect.  Some people write reviews with ill-intent, trying to inflict unwarranted embarrassment, or harm.  These folks are typically easy to spot though.  Most reviews are written by people who care.  They realize their feedback (both positive and negative) can be extremely helpful.

Thank you to every customer who shared their honest feedback in 2018. 

So without further delay, here’s a sampling of what they had to say.   

We appreciate the professionalism and the communication from all of you at Daniel Builders.  While it’s never fun to have folks in your house for long stretches, you made it as painless as possible.
You were easy to work with and took care of all our questions and concerns in a timely manner.  You will certainly be considered for any future projects we may have.
 – Katherine L.

I have been impressed with Daniel Builders
from my first phone call, to the design team, our Project Manager and
Carpenters and would use ya'll again for future building
projects....without hesitation.  – Kathy S.


We have been nothing but pleased with your company from beginning to end with both our projects.   You run a top notch company and I’m sure we will have more projects in the future.  – Ali R.

I would highly recommend Daniel Builders. They have been honest, on time, and high quality of work.
– Andy G.

I appreciate Daniel Builders and everything that you represent. I look forward to working with you again in the future. Let me know if I can ever provide references for you.  –Greg A.

They did a great job helping us make a 1/2 bath/laundry room into a full, accessible bathroom. The guys were friendly, knowledgeable, on time, communicative, and innovative in the design to make the most of the allotted space. We are extremely pleased with the entire experience.
– Charles C.

I'm not sure I have ever come across another contractor that I have worked with I would give 5-stars to, but Daniel Builders deserves every one. I'd probably do it just because they actually show up when they say they are going to - a rarity I've found these days - on time, every time. But they aren't just punctual in their arrival, they have completed every job for us on time and beautifully! We've asked them to remodel two bathrooms, complete odd jobs to help close a sale of a house and build a beautiful fence. We had a minor, but not unusual, problem with work completed and when we called almost 6 months later, they came out the next week and fixed it without charge. I couldn't believe the responsiveness. Most contractors would take weeks to call you back, if they ever did. Our family has used them as well and had the same great experience. We've already chosen them to help us complete our newest project - a kitchen remodel. We considered briefly to do it ourselves as we've done many times before, but the comfort knowing the job will be done exactly as we imagine, on time and by great people - that aren't us - made the decision for us. 
–Nicole C.

Just want to thank you for another great job. So sorry we did not know about you in the past. Certainly, it would have saved us some do-overs. It was a pleasure to have you in our home. Everyone we have had contact with is so easy to work with and did an absolutely wonder job. Thank you for putting as much effort into a small job (like our laundry room floor) as you did when we renovated the front of the house. Another thing that is so important: Communication. You kept us informed! When the job would start, times people would be here. Such nice and professional people that work for you. Too bad more companies do not have your work ethic. –Bill J.
 
We worked for some exceptional people in 2018.  We’re grateful for each one, and the feedback they share.
 
Happy and prosperous 2019!