1. PROMPT & CLEAR COMMUNICATION
We’re eager to hear from you. You can expect a warm and friendly tone from the moment we begin communicating. You can expect all voice mail, email, and texts to receive a response within hours, not days. We’re committed to this level of communication before, during, and after the sale.
2. EXCELLENCE IN DESIGN & CRAFTSMANSHIP
A successful remodel doesn’t just happen. True harmony must exist between designing and building. We realize the design must match your desires precisely. So we’re willing to patiently walk through that process with you. Once we begin to build, you can expect us to stick to the plan. We take care of everything from ordering the right materials to scheduling every phase, so you don’t have to.
3. A CLEAN AND SAFE JOB SITE
We promise to maintain a clean, organized, and safe work area to minimize disruption to your family’s routine. We use tarps, covers and dust barriers extensively. No smoking on the job site is allowed, and materials and tools are stored neatly and safely. These are a few of our rules. Being considerate and respectful of your family’s needs is very important to us.
4. DETAILED SPECS & GUARANTEED COST
During our initial meetings, you may be surprised by the number of questions we ask, and the amount of time we spend with you. We’ve learned investing extra time early in the process is critical to the project’s success. We work closely with you, selecting all materials and clearly defining the scope so your expectations are fully met. At the end of this step, we can deliver a guaranteed cost.
5. SATISFACTION GUARANTEE
Many people say “Satisfaction Guaranteed” — what does that mean? With Daniel Builders, it means we’re committed to doing the job right the first time. And if you’re not satisfied, we’re prepared to keep working until you are. Your complete satisfaction is so important to us, and we’re so confident in our quality work, we’re willing to guarantee it!
6. LIFETIME WORKMANSHIP WARRANTY
At your Post Project Meeting, we will present you with our Warranty Promise: If there is any problem with our workmanship — whether 5 months or 5 years after job completion — we will be there to correct, for as long as you own your home.