Why Design Build?

What makes a major renovation stressful?

Well, for starters, a lot of money (not to mention your home) is at stake. Then you have an endless list of “what ifs?”  Like, what if my contractor and I aren't on the same page?  Or, what if we have unknown expenses? What if the finished project doesn't come close to what we expected?

It's not hard to see how quickly stress can build.

Renovation stress needs to be addressed well before a project begins. Failure to get clarity may result is some serious misery. Daniel Builders addresses renovation stress with a Design-Build approach. Design-Build is a process that allows our customers to  “kick the tires” (so to speak) before committing to a major renovation. Here’s how it works. We start the process by listening. We carefully listen to you describe your project in your own words. This usually happens in a meeting at your home. After you articulate your renovation ideas and a general budget, we craft a Design/Build agreement. The agreement guarantees 3 important deliverables - a detailed scope, plans (and possibly renderings) and a price.

So how does Design-Build minimize renovation stress?

Here are 5 stress-reducing reasons to choose Design-Build for your next major renovation.
 
Clarifies Expectations
In renovation work the phrase “I didn’t expect…..” is usually followed by something negative. Like, I didn’t expect my project to take so long. Or, I didn’t expect my contractor to use such cheap materials. And the sword is double edged. Contractors can easily feel the same way when customers aren't communicating. Successful renovations require both parties share the same expectations. A Design/Build approach clarifies the design, scope, cost, material selections and timeline so those “I didn’t expect…” conversations don’t happen.
 
Saves Time and Money
Without a detailed scope, design, and quote you're basing your renovation on a lot of assumptions. Assuming anything in a renovation is risky, and often leads to re-work (ie. doing it over), which is time-consuming and costly. Who ultimately pays for re-work? The contractor? The customer? Both to some degree. Design-Build allows you to avoid this troublesome scenario altogether by clarifying scope, design, and quote before construction begins.  
 
Design-Build also allows the contractor to provide input early in the design process. Having a contractor participate in the design phase ensures the project is feasible. This approach puts contractor and architect on the “same page” from the start.  

Simplifies the Process
As the diagram indicates, a Design-Build approach creates fewer steps in the renovation process. Translation: it’s efficient. The customer isn’t required to evaluate and coordinate among architects, engineers (if necessary), and contractors bidding on the project. Instead, every step of the project is predetermined to eliminate unnecessary steps.  
 

Provides an Exact Price
Ever experience sticker shock?  Sticker shock occurs when you're billed much more than you expected. Not fun. Better to know the price before it’s too late. This is exactly why “estimates” are so dangerous. They typically change, and often in an upward direction. A quote based on a Design-Build approach doesn’t change. All factors contributing to cost (such as time, materials, and labor) are carefully calculated based on your budget. Only one person can change your price - you.   
 
Creates Peace of Mind
Uncertainty leads to stress. Design/Build removes uncertainty and clarifies the outcome. As mentioned earlier, its the closest thing to “kicking the tires” the renovation world has to offer. Knowing the outcome allows you to relax and turn your attention to more important matters. Like how much you, your family and friends will enjoy your newly renovated home!   
 

Guildmaster Award Press Release

FOR IMMEDIATE RELEASE DANIEL BUILDERS OF ANDERSON, SC RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY GuildQuality’s 2017 Guildmaster Award Honors Daniel Builders Anderson, SC, February 27, 2017- received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry. Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada. Out of 600+ eligible applicants, Daniel Builders is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care. In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded. Daniel Builders achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality. “Receiving this award is a big honor! We have so much heartfelt gratitude toward our customers who entrust us with their homes, and give us an opportunity to exceed their expectations!” –Will Cord, Marketing Manager For more on the 2017 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/. About Daniel Builders Full service home remodeling company specializing in whole house renovations and additions. Visit DanielBuilders.com

FOR IMMEDIATE RELEASE

DANIEL BUILDERS OF ANDERSON, SC RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY

GuildQuality’s 2017 Guildmaster Award Honors Daniel Builders

Anderson, SC, February 27, 2017- received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

Out of 600+ eligible applicants, Daniel Builders is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.

Daniel Builders achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.

“Receiving this award is a big honor! We have so much heartfelt gratitude toward our customers who entrust us with their homes, and give us an opportunity to exceed their expectations!” –Will Cord, Marketing Manager

For more on the 2017 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.

About Daniel Builders

Full service home remodeling company specializing in whole house renovations and additions. Visit DanielBuilders.com

Universal Design Ideas

Our Universal Design blog post on Feb 3 received much positive feedback, and prompted this follow-up post. Now you're able to view some really great UD renovations on our Houzz site. On this site you'll find 2 Universal Design idea books titled "Universal Design for Kitchens" and "Universal Design for Bathrooms" to click on. Here's how it looks near the center of our Houzz page.

 

For those unfamiliar with Houzz here's a brief summary. An idea book on Houzz is a collection of pictures centering around a common theme, much like the concept behind Pinterest. Except renovation and design is the overarching theme of Houzz. Clicking on these UD idea books can start you visualizing your own UD renovation and might help clarify long term living arrangements for yourself or a loved one. Enjoy!

Universal Design

How much thought have you given to your future living arrangements? For one of our customers the future had a sudden and unexpected twist which left him with a big decision to make. After a life altering injury his living arrangements needed to change. Where would he live?

Fortunately, moving wasn't necessary, but modifying his house was. Daniel Builders designed and renovated a living environment to fit his level of physical ability. Renovations included widening doorways, replacing flooring with hard surface types, designing and installing a curbless shower with grab bars, installing a wheel chair lift, and creating step-less entrances.

At some point all of us need to evaluate our living arrangements due to age or injury. Assisted living facilities offer to meet long term physical needs when change becomes necessary. Problem is 1 in 5 Americans don't like the assisted living option, and prefer to age in their own homes. 

Universal Design (or UD) addresses the desire to age in placeUniversal Design creates accessible and accommodating living environments for those who otherwise would experience significant limitations living in their home.  Elements of UD include maneuverability, ease of operation (specifically in the kitchen and bathroom), range of reach (ex. lowering countertops), and support (ex. grab bars).  Due to our aging population, UD is rapidly becoming relevant for a growing number of people. New construction spec homes are even being designed based on UD principles.

Are physical limitations due to age and/or injury causing your home to become a danger zone? Universal Design can clarify your options regarding future living arrangements, and help you plan effectively. More important it might just keep you where most Americans wish to stay - at home.

Consider the Cost

Ever avoid a big problem by heeding a simple warning or applying a small bit of knowledge? Sometimes that’s all it takes. Renovation problems are no different. They can be avoided if identified soon enough. Here's one big renovation pitfall to avoid.  

Renovation Pitfall #1: Confusing Cost with Price

Getting multiple quotes for a renovation project is wise. But why? Many would say to compare cost. To illustrate consider the following multiple choice question. 

Suzanne is planning a master bathroom renovation. She articulates a clear scope to three different contractors. Her scope includes installing a new tub, countertops, toilet, tile flooring/shower surround, lights, sink and lighting fixtures. She has made all her selections. Each contractor agrees to quote her project.

Which contractor will cost Sally the least?

A) Contractor Buck’s quote: $9.5K

B) Contractor Joe’s quote: $8K

C) Contractor Mike’s quote: $12K

D) The lowest cost cannot be determined. 

(Note: A, B & C are all quotes. No estimates. A quote won’t tell you everything, but is much more reliable than an estimate. The problem with estimates is they fluctuate in price, and usually in an upward direction.)

 

Correct answer……..”D”

Contractor Joe appears to cost the least. Does he? Here's one possible scenario where he doesn't. Say Suzanne chooses Joe at $8K. Three weeks into the project Joe doesn’t seem real focused on details, or cleanliness, or showing up when scheduled (or at all). Suzanne still feels progress is being made and justifies choosing Joe based on how much she’s “saving”.  Joe finally completes the projects, taking 38 days longer than he originally said. Suzanne is just happy to have her bathroom project finished.

Unfortunately, the real problems are about to start.  

Three months later a tile falls from Suzanne’s shower wall and shatters at her feet while she’s taking a shower. Suzanne immediately notices other wall tile are loose. For 2 weeks she attempts to contact Joe, calling him 6 times before he finally calls back. Joe doesn’t sound real positive and finally concedes, “Laying tile really isn’t my specialty. I just did it myself on your project to keep cost down. Really don’t know what to tell you.” Suzanne wants to waste no more time. She hires the most reputable tile installer she can find. He tears out and lays all new tile, both floor and shower surround. His charge: $5.3K.  Suzanne’s bathroom renovation cost has risen to $13.3K, and she’s paying significantly more in terms of lost time and intense frustration.

Here’s the point. Delays, subpar craftsmanship, poor communication, and no warranty all contribute to your bottom line cost. Yes compare multiple quotes, but don’t stop there. Also compare the contractors who give them by requesting references. Look for a track record of prompt & clear communication, excellence in design & craftsmanship, clean & safe job sites, detailed scopes & guaranteed costs, satisfaction guarantee, and warrantied work. This is the best way to ensure you’re receiving an “apples to apples” cost comparison.         

 

Value Builds Trust

 

 

It’s official. Daniel Builders now has a blog, and you're reading the first post! Welcome! Glad you’re here.

What to Expect

How many beloved sales people do you know? I mean people you really enjoy being around? I know what you're thinking. If you don't have to endure a sales person, then try to get as far away from them as fast as you can. Well, Daniel Builders wants you to benefit from our approach to sales. We see every interaction as an opportunity to build trust, whether you’re ready to spend $250K on a home renovation or simply calling to inquire about a leak in your ceiling. Obviously, not every conversation leads to project agreement, but every interaction is an opportunity to impart value. Which is also our approach to this blog.  Post real value content. In other words we’re blogging to provide you something useful, relevant, and inspirational. (And maybe sometimes hilarious!) 

Your home holds significant value. For many it's their greatest financial investment. That's just the tip of the iceberg though. What about the emotional value? Your home is a sanctuary, a place to "live", not to mention the location of countless memorable moments with friends and family. All of which contributes significant emotional worth. 

So how are you enhancing the value of something worth so much?

After all, don't you want to love where you live? Daniel Builders wants to help! 

The Back Story

We recognize General Contractors are up against some unfavorable stereotypes. Consider this. When was the last time someone raved about their General Contractor, or told you how well their renovation was managed? Instead, homeowner horror stories are much more common. Like the renovation that becomes a colossal money pit . Or, the General Contractor who mysteriously disappears in the middle of a project, never to be seen or heard from again. Here’s good news. Those experiences are completely avoidable. Starting a major renovation shouldn't lead you to seek treatment for anxiety. It shouldn't feel like leaping out of a plane unsure if you're wearing a parachute or a backpack full of bed sheets.

So why aren't people sharing positive experiences? Is anyone having a positive experience with their general contractor?    

They are, but something big is missing. Trust. Unfortunately, our industry is characterized by high levels of customer distrust. Which is why Daniel Builders takes “Building Trust”, your trust, so serious. Which is also why we started a blog. This blog, along with the value you receive, is simply another way Daniel Builders builds trust.    

Enjoy.